Process of Choosing a Salesforce Test Automation Tool

Many businesses recognize the significance of comprehensive testing for their Salesforce organization, and it is widely acknowledged that automating Salesforce testing by using Salesforce automation tools is the most efficient approach to improve risk coverage, speed, and effectiveness. However, selecting the appropriate Salesforce test automation tool can be challenging due to the numerous options available. This article offers practical steps to assist you in evaluating a Salesforce test automation tool.

Selecting a Team for Salesforce Automation

Salesforce applications have a significant impact on vital departments within an organization, particularly marketing and sales teams.

Ensuring the involvement of the appropriate stakeholders is a crucial aspect of evaluating test tools. It is essential to engage each department and gather their insights on how they utilize Salesforce and understand their specific needs for an automation tool, considering both the user experience and application development aspects.

Determine Your Testing Use Cases for Salesforce

  • Seasonal releases:

Every season, Salesforce introduces a multitude of new features. It is imperative to conduct comprehensive regression testing for each of these releases to ensure that business operations remain uninterrupted and unaffected by the changes.

  • Custom developments:

Every Salesforce environment is distinct and has its own set of integrations with external applications. It is crucial to conduct thorough testing of these custom integrations with each Salesforce update. Since Salesforce does not offer support for customizations, it is crucial for companies to perform regular regression testing of their applications and integrations to ensure that existing customizations have not been adversely affected.

  • Business process changes:

Sales and marketing teams frequently seek modifications to their Salesforce environment to boost productivity or refine workflows. However, it is essential to test each of these changes thoroughly to ensure that they do not introduce any complications or problems in the backend functionality of Salesforce in the future.

Your organization must determine the most critical use cases and verify that the chosen tool can fulfil those specific requirements.

Ensure the Tool Can Manage the Complexity of Salesforce Testing

Testing Salesforce can be challenging due to its intricate structure and the presence of dynamic objects like shadow DOMs, iFrames, and Flexipages in its interface, applications, and forms. These objects, including those in custom-developed Salesforce apps, are typically written in Xpath, CSS, or JavaScript, making them difficult to locate on a web interface. Therefore, selecting a Salesforce automation tool that possesses intelligent object recognition capabilities becomes crucial to effectively handle this complexity.

Evaluate the Tool’s Customer Support

It is prudent for business leaders to verify that their test automation tool offers the necessary customer support to meet their organization’s needs. This support may include access to a dedicated support team or an on-call option for round-the-clock assistance. Usually, you can assess the quality of support through a trial license, and we highly recommend trying out different tools and engaging with their support services before making a final purchasing decision.


Selecting a Salesforce test automation for enterprise can be a challenging and overwhelming process due to the involvement of numerous stakeholders and the abundance of available options. Opkey’s Salesforce testing automation tool seamlessly integrates with your system, instantly recognizing your individual configurations and existing tests. Additionally, Opkey analyzes your process logs to pinpoint any areas where test coverage may be lacking, ensuring comprehensive testing across your Salesforce environment. Opkey’s testing capabilities exhibit exceptional stability, surpassing any other automation tool with a remarkable 2x increase in reliability.

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